Privacy Policy

1. Introduction

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services. By using our Site or services, you consent to the practices described in this Policy.

2. Information We Collect

We may collect the following types of personal information:

Contact information such as name, address, email address, telephone number.
Service-related information such as vehicle make/model, repair history, service dates, warranty information.
Payment information (if applicable) via secure third-party payment processors.
Usage data: IP address, browser type, visited pages, time and date of visit, referring URL, other diagnostic data automatically collected when you access the Site.
Cookies and similar tracking technologies (see Section 6 below).

3. How We Use Your Information

We use your personal information for the following purposes:

To provide, operate and maintain our mobile RV repair services.
To schedule appointments, communicate with you about services, send service reminders.
To process payments and service requests.
To improve our Site and services, by analysing how customers use the Site and respond to our services.
To send promotional materials, offers or newsletters (if you have opted in).
To protect against fraud, troubleshoot problems, enforce our terms and meet legal/regulatory obligations.

4. Disclosure of Your Information

We may disclose personal information to third parties in the following circumstances:

To service providers or contractors who assist us (for example, payment processors, analytics providers, IT hosting services) — these parties are required to keep your data confidential.
If required by law or in response to valid legal process.
If we believe disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud or respond to a government request.
In connection with a merger, acquisition, sale of assets or financing — we will notify you (via email and/or site notice) of any change in ownership or use of your personal information and any choices you may have.

We do not sell your personal information to third parties for their marketing purposes.

5. Data Retention

We will retain your personal information only for as long as necessary for the purposes set out in this Policy, and to comply with our legal obligations. When no longer needed, we will securely delete or anonymise your information.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are small files stored on your device when you visit our Site. You may set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Site.

Examples of cookies we use: session cookies to maintain your session, persistent cookies to remember preferences, analytics cookies to understand how Site is used.

7. Security of Your Information

We take reasonable steps to protect the personal information we collect and store. These include administrative, technical and physical safeguards designed to protect against unauthorised access, disclosure, alteration or destruction of your personal data. However, no system is completely secure — we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, update or request deletion of your personal information.
Object to or restrict our processing of your personal information.
Request portability of your personal information.
Opt-out of receiving promotional communications.

If you wish to exercise any of these rights, please contact us at the email address provided below. We may require you to verify your identity before granting access or making changes.

9. International Transfers

If we transfer your personal information to countries outside your jurisdiction, we will take reasonable steps to ensure that your data remains protected in accordance with this Policy and relevant legal requirements.

10. Children’s Privacy

Our Site and services are not directed to children under the age of [13/16 as applicable], and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to delete that information.

11. Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of every site you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated Policy on the Site and updating the “Last updated” date above. We encourage you to review this Policy regularly.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise any of your rights,

please contact:

Farley’s Mobile RV Repair
Myakka City, FL, US · Sarasota, FL, US · Palmetto, FL, US · Bradenton, FL, US · Ruskin, FL, US
Email: farleysrvrepair@gmail.com
Phone: +1 941-549-1111